What do Jane Fraser, Carol Tomé, and Ed Bastian have in common? Besides being CEOs of Fortune 100 companies (Citi, UPS, and Delta, respectively), they have an active and authentic presence on social media. Other executives would be wise to follow suit.
Social media platforms, such as LinkedIn and Twitter, provide a great opportunity to establish thought leadership, build relationships, and gain feedback. Current and future employees also appreciate top executives who regularly post on social. A 2022 report by Brunswick shows that an overwhelming number of employees (4 to 1) would prefer to work for a CEO who is active on social media compared to one who is not. This same report also reveals that 82% of employees believe it’s important for leaders to communicate their vision and values through social platforms.
Social CEOs can also reap bottom-line benefits, with 32% of consumers saying that a CEO’s transparency on social would inspire them to purchase more from that business. And 53% of consumers are likely to consider brands that are transparent on social media for their next purchase.
If you’re ready to help the executives at your organization get active on social media, here are some best practices to consider:
Social media presents an important opportunity for executives to show their personalities, demonstrate transparency, and build trust among current and potential customers. It’s a valuable way to learn from the market and continue to grow their business.