Are you one of the people who think that Search Engine Optimization (SEO) has gone out of favor? Let me tell you, this is not at all true! The only thing that has really changed is that a greater emphasis has been placed on promoting quality content. Recent Google algorithm updates have created a situation where the message of “quality over quantity” is crystal clear.
SEO is an extension of your marketing department. SEO services are much better for your business than you ever imagined they could be! Working with a good SEO company these days is not just about website optimization, it’s also about writing quality content or editing content that you already have and positioning it in a way that it brings in the maximum amount of traffic.
As the economic recovery continues, many companies are focusing on innovation to grow their businesses. Innovation serves as the benchmark at companies like Apple, but the ideal of becoming an innovative organization seems be shrouded in mystery.
Innovation is not meant to be only for a select few organizations. In the book The Innovator’s DNA published by Harvard Business Review Press, the authors outline the following characteristics that managers can focus on to generate innovation:
I am often asked by my legions of fans – ahem, interns – what I believe is the most important aspect of client service. My first thoughts are typically stamina or humility. However, once my momentary emotional tide passes, I always find myself repeating an elevator speech about the necessity to balance expectations – those of your internal team as well as the client. That belief is grounded by the following three points of wisdom:
Communication Is Key
A project manager acts as a liaison between what the Client wants and how the Creative team understands – and plans to achieve – the request. Before the wheels start turning (and hours start to rack up), it’s always a good idea to take a step back, recap the request at hand and make sure the Client is in agreement with the understood approach before the creative work begins. Not only will the Client appreciate the thoroughness of the follow-up, but you will have established an opportunity to set the expectations for both sides. Plus, you’ll be halfway done with your internal paperwork! Never underestimate the power of effective communication. It is the primary factor that can lead to a project’s success or failure.
Aaah … January. The holidays are over, the weather is dreary and people are making resolutions. What about you? Vowing to lose weight, quit smoking, work out more? While you’re at it, maybe it’s time to gauge the health of your intranet site. Maybe you’re due for a redesign or need some help increasing engagement and readership. We at Domus can provide a few hints and suggestions to get you started.
Let’s start with the aesthetics. The layout, look and “feel” of the site are just the shell. The navigation and design are equally as important – eye-catching, visually interesting graphics and images and easy-to-use links are the first elements that the user notices. But your intranet needs more substance in order to survive and thrive … you need to remember that it’s more than just a pretty face. Add some brain to the beauty!
Back in the days before smartphones and tablets and Twitter (oh my), I would depend on the good old fashioned printed newspaper for much of my daily dose of current events. One of the columns I used to frequently give a skim for a little entertainment was Dear Abby. For more than a half-century, she has been providing “uncommon common sense” advice. In reading Ms. Abigail’s posts, a somewhat common theme is that through a little better listening, relationships could be built a lot stronger.
The same holds true when it comes to the client/agency relationship. Long-term relationships in this industry seem quite rare; in fact, Forbes reports the average to be just 3 years, which is down from 8.5 years as experienced in the 1980s*. Relationships come to a close for a variety of reasons, but at the root is often an issue with listening and understanding between the two parties. From an agency perspective, the client is depending on you to serve as its voice to the target audience. And like a game of whisper down the lane at a rock concert, if the agency is unable to listen carefully to understand the client and the client’s core communication objectives, the message will not properly reach the final target. The same holds true if the client is unwilling to listen and trust in the agency’s expertise.
Believe it or not, the holiday season is squarely upon us. So as I started to think about blog topics, I realized that inspiration can be found just about anywhere. Take the Grinch, for example. We all know the famed and fabled story by Dr. Seuss of “How the Grinch Stole Christmas.” Well, aside from the moral lessons we can learn from the story, I suggest there are five lessons in public relations we can learn from the Grinch himself.
Lesson 1: Get the “10,000 foot view”
I have always referred to this as the “situational analysis.” No matter the name, it is important to do your due diligence to gain a solid understanding of the situation at hand and the role public relations will play in helping your organization realize its goal. Whether that goal is to raise awareness, educate and inform, change a mindset, help diffuse a crisis,or steal Christmas, public relations is one element of an overall business strategy. Understanding that role, the goal and the various outside influences as part of the big picture will allow you to develop a public relations strategy that delivers results.